1. General
Welcome to Avi Travel and Tours. By accessing and using our website (aviravelandtours.com), you agree to comply with and be bound by these Terms and Conditions.
Avi Travel and Tours provides travel and tour-related services including bookings, transportation, and travel arrangements.
2. Booking Policy
All bookings are subject to availability and confirmation.
Prices may change without prior notice until the booking is confirmed.
You agree to provide accurate and complete information when making a booking.
3. Payment Policy (BML Payment Gateway)
We accept online payments securely through the Bank of Maldives (BML) Payment Gateway.
All transactions are processed in Maldivian Rufiyaa (MVR) unless stated otherwise.
By making a payment, you confirm that you are the authorized cardholder.
Important:
The cardholder must retain a copy of all transaction records and receipts.
Avi Travel and Tours will not store or have access to your full card details.
Payments are subject to authorization by your card issuer.
4. Cancellation & Refund Policy
Cancellation requests must be submitted via email or official contact channels.
Refund eligibility depends on the cancellation timing and third-party service providers (hotels, transport, etc.).
Some bookings may be non-refundable or subject to cancellation charges.
Refunds, if applicable, will be processed back to the original payment method via BML and may take several business days.
5. Modifications to Bookings
Changes to bookings are subject to availability.
Additional charges may apply.
We reserve the right to modify bookings due to operational or unforeseen circumstances.
6. Travel Responsibility
Customers are responsible for ensuring they meet all travel requirements (passport, visa, permits, etc.).
Avi Travel and Tours is not responsible for denied entry, delays, or missed travel due to incomplete documentation.
7. Liability Disclaimer
Avi Travel and Tours acts as an intermediary between customers and third-party service providers.
We are not liable for any loss, injury, delay, or damage caused by third-party services.
We are not responsible for disruptions caused by weather, natural disasters, or other unforeseen events.
8. Website Use
You agree not to misuse this website or engage in fraudulent transactions.
Unauthorized use of this website may result in legal action.
9. Intellectual Property
All website content, including text, images, and branding, is the property of Avi Travel and Tours and may not be copied or used without permission.
10. Privacy
Your personal information is handled securely and in accordance with our Privacy Policy.
11. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Maldives.
12. Updates to Terms
Avi Travel and Tours reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.
13. Contact Information
For any inquiries, please contact us:
Email: admin@avitravelandtours.co
Phone: +960 778 4402