We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
By accessing our website or booking our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, passport details, and booking preferences
Payment Information: Transaction details (handled securely through authorized providers)
Technical Information: IP address, browser type, device information, and website usage data
Communication Records: Messages, emails, and inquiries sent to us
2. How We Use Your Information
We use your information to:
Process and manage bookings
Provide customer support
Confirm reservations and travel arrangements
Send booking updates and important notifications
Improve our website and services
Respond to inquiries and feedback
Comply with legal requirements
3. How We Protect Your Data
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Access to customer data is limited to authorized staff only.
While we take all reasonable precautions, no online system is completely secure, and we cannot guarantee absolute data security.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your data only with:
Airlines and transportation providers
Hotels and accommodation partners
Tour and activity operators
Payment service providers
Government authorities when legally required
These parties receive only the information necessary to provide your services.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality.
You may choose to disable cookies through your browser settings, although some website features may not function properly.
6. Your Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your information (subject to legal requirements)
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill booking, legal, and operational requirements. Once no longer required, data is securely deleted.
8. Transaction Records
Customers are responsible for retaining a copy of their transaction records, receipts, or confirmations for their own reference. We recommend keeping these documents for future inquiries, disputes, or verification purposes.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage users to review their privacy policies separately.
10. Children’s Privacy
Our services are not intended for children under the age of 18 without parental consent. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage users to review this page regularly.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
📞 Phone: +960 778-4402
📧 Email: admin@avitravelandtours.com
🌐 Website: https://avitravelandtours.com/
We are committed to protecting your privacy and providing a safe and trustworthy service experience.